policy & TERMS /

TERMS & CONDITIONS

Thirty Five The Studio is a freelance company under a sole trader establishment registered with Emily Clare Skinner. The terms and agreements on this page outline the contact we enter during the period of work between Thirty Five The Studio and ‘Client’. The client will be referred to as “Client” and Thirty Five The Studio as “Contractor”. Anything written and confirmed within the contract applies across all services whether communication was done via social media, website, email, telephone or any other forms of communication.

Before carrying out any work between the Contractor and Client the signed contract will act as acceptance of our services in compliance with these terms. Invoices must be paid in full when outlined in the full contract and by signing the contract the Client agrees to pay within the time frame set.

All charges agreed within the document are based around time and materials unless stated otherwise within the contract. All services are non-refundable due to the nature of our work and the time given for services.

As a visual agency we love sharing the work we do with our clients, so unless stated prior to working together you would not like us to share any part of our work together we are entitled to share the process. We respect your privacy and any documents will be stories

All sales are final - once the contract is signed and agreed for there is no replacements or refund.

No monetary refunds will be given however other forms of refunds could be accepted such as alternative services.

We are entitled to charge the client for any expenses created by the Contractor or any third party involved in the services carried out. Examples include but are not limited to travelling expenses and hotels costs, associated expenses for props or specialist materials outlined by Client, and further subsistence such as cost of third party services.

All payments will be paid in the agreed time frame stated within the contract and are but not limited to either 14 days or 30 days depending on the service and outcomes of the work stated.

Client will own the copyright for all material created under this agreement, and contractor can showcase sample works from this project as portfolio pieces only with consent and approval from client.

Whilst every effort has been made to ensure the accuracy of material published Contractor (Thirty Five The Studio) takes no responsibility for statements made by contributors or advertisements or the loss arising from any non publication of any content.

There is no guarantee that the Contractor’s work will be completely error-free and so therefore cannot be liable to you or any third-party for damages, including lost profits, lost savings or other incidental, consequential or special damages, even if you have advised the Contractor of them. This includes any possible external contract breaches.

PRIVACY POLICY

Thirty Five The Studio (“us”, “we”, or “our”) operates https://thirtyfivethestudio.com (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site. We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy. 

Information and collection use – While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally, identifiable information may include but is not limited to your name (“Personal Information”). 

Log data – Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, and the time spent on those pages and other statistics. In addition, we may use third-party services such as Google Analytics that collect, monitor and analyze this so we can improve your experience when using our website. 

Communications – We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that you may find useful. We collect your name and email address to do this and will use this information to stay in touch until you tell us you would like us to remove your information. To do this, you can either Contact Us directly or use the unsubscribe option in our emails. When you contact us through a contact form, we will not add you to our mailing list. We will use the information you provide in order to respond to your enquiries and delete this information when communication is no longer necessary. We never share this information about you with third parties. 

Cookies – Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive. Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site. For more information on Cookies, please refer to Our Cookie Policy. 

Security – The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. 

Changes to this policy – This Privacy Policy is effective as of 05/04/22 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgement of the modifications and your consent to abide and be bound by the modified Privacy Policy. If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.